Privacy Policy – GrowKawKaw

Privacy Policy

Welcome to GrowKawkaw.com (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please refrain from using our website and services.

1. Information We Collect

We collect personal information to facilitate lead generation and business matchmaking. The type of data collected depends on whether you are an SME (business owner seeking financing) or a Lender/P2P platform (seeking business loan leads).

(a) Information from SMEs (Business Owners Seeking Capital)

When you submit a funding request, we may collect:

  • Business Information: Business name, registration status, industry, eCommerce platform (e.g., Shopee, Lazada, Shopify)
  • Financial Information: Estimated revenue, funding requirements (minimum RM50,000)
  • Contact Information: Full name, phone number, email address

(b) Information from Lenders & P2P Platforms

When you partner with us, we may collect:

  • Company Information: Business name, licensing status, lending terms
  • Lending Preferences: Ideal borrower profile, loan amount range, repayment structure
  • Contact Details: Full name, phone number, email address

(c) Automatically Collected Information

When you use our website, we may collect:

  • IP address, browser type, device information
  • Cookies and analytics data (see Section 7)

2. How We Use Your Information

We use your information for the following lawful purposes:

  • For SMEs: To match you with a suitable lender or P2P platform
  • For Lenders/P2P Platforms: To provide you with pre-qualified leads that fit your lending criteria
  • For Communication: To send you updates, responses, and relevant information
  • For Analytics & Improvement: To monitor website performance and user experience
  • For Legal Compliance: To fulfill regulatory obligations and prevent fraudulent activities

🚨 Important: We do not provide financial advice, negotiate loan terms, or guarantee funding approval. We simply connect SMEs with lenders.

3. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share it in the following cases:

  • With Lenders & P2P Platforms – If you are an SME, we share your details with lending partners for funding assessment.
  • With Service Providers – We may use third-party vendors for analytics, email services, or marketing automation.
  • For Legal & Compliance Reasons – If required by law, we may disclose information to authorities.

🔐 Confidentiality: All lenders we work with are required to follow strict privacy and security measures when handling your data.

4. Your Rights & Choices

As a user, you have the following rights:

  • Access & Correction: You may request access to or correction of your personal data.
  • Opt-Out of Communications: You can unsubscribe from marketing emails at any time.
  • Request Data Deletion: You may request deletion of your data, subject to legal and contractual obligations.

📩 To exercise your rights, contact us at tommy.gkk@growkawkaw.com

5. Data Security Measures

We implement industry-standard security practices to safeguard your data:

  • Encryption – Sensitive data is encrypted both in transit and at rest.
  • Access Controls – Only authorized personnel have access to user data.
  • Regular Security Audits – Our systems undergo periodic security reviews.

No system is 100% secure. While we take strong precautions, we cannot guarantee absolute protection against cyber threats.

6. Data Retention Policy

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize your data.

7. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

  • Improve website functionality and user experience
  • Analyze visitor behavior and trends
  • Customize content and advertisements

You can control or disable cookies via your browser settings. However, disabling cookies may affect website functionality.

8. Third-Party Links & External Sites

Our website may contain links to third-party platforms. We do not control these external sites and are not responsible for their privacy policies or practices. Please review their policies before providing any personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with an updated “Last Revised” date. If the changes are significant, we may notify you via email or website alerts.

📅 Last Updated: 26/3/25

10. Contact Information

If you have any questions about this Privacy Policy, you can reach us at:

📧 Email: tommy.gkk@growkawkaw.com